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Terms & Conditions

-The Welcome Days offer is available via the Trollbeads e-store, trollbeads.co.za, and at our Canal Walk store only

-This offer runs from 01/12/2023 until 23:59 15/12/2023. | Orders placed before or after these promotional dates will not qualify for the discounted prices

- The Offer discount cannot be used in conjunction with any other promotion or coupon code, excluding the ‘Free Shipping’ promotion

-These promotions are for customers with a SA delivery address only

-This Offer is subject to stock availability and, whilst reasonable efforts have been made to ensure sufficient stocks are available to meet likely demand, Trollbeads SA has the right to end the promotion early without notice or cancel a pending order due to insufficient stock levels

- Refunds and exchanges are subject to our Returns policy

-These promotional terms and conditions are in addition to our standard terms & conditions which continue to apply

Free Standard Shipping- all orders over R800

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SHIPPING & DELIVERY

Free standard shipping is offered on all orders above R800

Shipping for orders less than R800 in total will be R100

Unfortunately, we do not ship to P.O. boxes.

Orders will typically leave us within 2 business days from the date of order. This may be longer during busy holiday periods.

Estimated transit/delivery time is overnight for main center's and 2 - 4 days for outlying areas.

Please note deliveries are only made Monday to Friday.

You will receive a shipping notification via email when your package is on its way.

Factors that impact an order's delivery ETA include; when you place your order, where your parcel is to be delivered, and when order payment is received. External factors beyond our control may also lead to delivery delays. Should you ever have any queries regarding your order's progress; please reach out to us using one of our support channels and we'll gladly advise and assist.

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