Trollbeads Club
FAQ

Trollbeads Club is an members-only club that gives exclusive access to: 

  • The Trollbeads Club bead. When you join the club, you will receive the current year’s limited edition Club Bead for free.  
  • Limited country beads. Without membership, only the specific country may purchase the limited country bead.  
  • Rare finds. As we scour the hidden compartments of magic treasure chests that contain rare Trollbeads treasures, these will be made available to club members.  
  • R999 for a one year membership. Included in this price is the limited-edition Club Bead. 
  • R2699 for a three year membership. Included in this price are three limited-edition Club Beads - 1 per year.

Online registration - online payment and your welcome package will be sent to you by courier or via PostNet.

Payment can be made by any of the payment methods available on our online store.

The Trollbeads Club Membership Package will be available within 4 weeks of confirming your online membership.

Membership renewal is not automatic, and therefore you can renew at any time by logging into your "Account" and going to the "Renewal" section.

You can recover your password by clicking "Login" and then "Forgot your password?” Follow the procedure indicated to recover your credentials.

You certainly can! If you want to switch from an annual to a three-year membership, you may simply do so by upgrading your membership. This can be done at any time, regardless of the expiration date of your current membership. 

Rare Treasures are museum pieces or very limited stock of designs that are made available exclusively to club members.

Only one of the same bead may be purchased for each club membership.

In effect, that means you may only purchase one club bead (this comes free with your membership), and one of each Rare Treasure or Country Bead that are available. If there are three Country Beads available and 10 Rare Treasures, you may purchase one of each, totalling 13 beads.

Subscribe to the newsletter by entering your personal profile, or if you are already registered, check that our communications do not end up in your SPAM or Junk mail box.

The limited-edition Trollbeads Club Bead is released once a year, in the beginning of the year. 

  • If you renew your membership while you still have an active period, we’ll simply add twelve more active months to your membership, beginning at the end of the active cycle. However, we will send you the new club bead immediately. You don’t have to wait until your membership runs out to renew it and receive the new Club Bead. 
  • Example: you bought a Trollbeads Club membership in November 2023. You will receive the 2023 Trollbeads Club. Your membership is active for twelve months (till November 2024). As we enter January 2024, the 2024 Trollbeads Club Bead is released. You may then renew your membership and receive the 2024 Club Bead immediately. We will add another twelve months to your membership, beginning November 2024 and it will run until November 2025.  

You may opt in to receive an e-mail when new exclusive offers are available to Trollbeads Club members. We will only send newsletter when there are new offers available. This is about once a month.

Join Trollbeads Club